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Shipping/Processing Time:  Please allow "up to" 7-11 Business Days to Produce Your Made to Order Product & Receive Your Tracking Email. Shipping Time is between 3-5 Business Days via USPS. You'll receive a Pre-Shipment letting you know your order is in production. 

We need Time to Produce/Process each order because: 

• We are a Small American Business. We're not Amazon, Wal-Mart or any other Big Multi-Bazillion Dollar E-Commerce Company.
• We are Only 1.5 people. The .5 being my 74 year old Mom who prints our Order Forms & Shipping Labels 
• All Products are Made to Order. 
• Thank You for Patience, Support & Business.

Note: Once an order Enters the Production Stages we can not offer a Refund or Stop the Process since All Products are Made to Order.

Designs & Artwork: Big Rig Threads reserves the right to Alter or Change the Design without Notice, if we feel it will the change will produce a Better Product in the end. This typically applies to Vinyl Decals, Apparel, Printed & Embroidered Hats.

You'll receive a Pre-Shipment/Tracking Number, letting you know your order is in production and will be shipping out via USPS within the time frame promised. Make sure to check your social/promotional/other folders.

All Products are Made to Order. If your product arrives damaged we'll happily replace your product. If you order the wrong size, that doesn't qualify as a returnable or exchangable reason.

Yes, we do occasionally have specials where we will offer discount codes. To receive these specials, please join my newsletter.

There is a Size Guide located on each Product page detailing the measurements for each item of apparel.

Questions: 

• Call or Text: 402-834-2442 ( Mon-Sat: 8am - 6pm ) Central Time. Only Contact Us During Hours of Operation. 🙏
• Closed Sunday & Major Holidays
• Email: info@bigrigthreads.com