Return Policy

Please Don't Click and Buy. Read all information before ordering. 

We do not Refund or Exchange orders due to buyer’s remorse.

We do not accept Returns or issue Return Labels. In the case of a Product needing to be Exchanged due to a defect or Our error, we will be more than happy to replace the product at no charge. Please send us a Photo of the Error so we can confirm the mistake. 

Please contact us at with any questions.

Non-Exchangeable Reasons

  •   On Your Text Here Products, If you spell Your Desired Text incorrectly, We will not be held responsible for your spelling error. Please double check your spelling and grammar. 
  •     If you order a Product and entered the wrong Size, Color or Quantity. We will not be held responsible for your error.  Please double check your order before completing checkout. Human error can cause unneeded stress. 
  •    If you live outside the United States and did not check with your local Customs Guidelines and they charge a Duty for Your new product, You are responsible for Your Duty. This is a charge set up by Your Government and has nothing to do with Big Rig Threads. 
  •    Flexfit Hats comes in 2 Sizes: S/M & L/XL. There is a Size Chart in the Photos of each listing. Please make sure you view it before ordering. 
  •    Incorrect Address. We only ship to the address you provide. We are not responsible if you enter the wrong house number, misspell your street name or enter the wrong zip code. If an item is Returned to Sender you will need to pay for shipping to have it shipped back to you.
  • We try be very fair with our Policies. We have no problems accepting Our Mistakes and we only ask that You do the same.