Processing & Shipping Time

Processing & Shipping Times: Every Product has the processing & shipping in the description. We are the definition of a Small American Business. We are 2.5 people producing and shipping Our orders as accurately and as fast we can. Since all products are made to order as explained in the description we require a processing time to complete each order. Our Shipping & Processing Time stays the same throughout the year. Yes, even during the holiday seasons.

We're human. We may over look an order every now then, due to the amount of orders we receive and being so small, but we're doing our best.

We need Time to Produce/Process each order because: 

• We are the definition of a Small American Business. We're not Amazon, Wal-Mart or any other Big Multi-Bazillion Dollar E-Commerce Company.
• We are Only 2.5 people. The .5 being my 74 year old Mom who prints our Orders & Shipping Labels 

We appreciate your patience, support and your business. 

Confirmation/Tracking Emails: If You Don't Receive Your Confirmation email in Your Main Email Mail Folder, Try looking in Your Social/Promotional/Spam Folders. Type in bigrigthreads.com in your email search bar.

Designs: Big Rig Threads Reserves the Right to Change any design at any time without Notice to Produce a Better Quality Product. This Normally happens on Apparel Vinyl Decals, Printed & Embroidered Hats. 

Questions: 

On apparel & hats produced in house, you will receive a Pre-Shipment/Shipping email. Which means your product will be completed and shipped within the time frame promised in the description of the product you ordered. Once UPS/USPS picks up your order and scans the package, you'll start to see movement on your order.